FAQ

HOW CAN I GET A FEATURE ON THE MAKEUP DRAWER BLOG?

WE WOULD LOVE TO HEAR FROM YOU! Please, SEND IN A REQUEST FOR A FEATURE TO OUR PR TEAM: INFO@ShopTheMakeupDrawer.com 

HOW DO I REVIEW THE MAKEUP DRAWER PRODUCTS?

We consider all our customers to be influential beauty mavens, artisans, and connoisseurs! Please, speak on it! Your honest feedback on our products, help us to distinguish the good products from the bad ones. From the makeup drawer Dashboard, you can select to rate products and give feedback.

How can I go about wholesaling some of the lip products sold at The Makeup Drawer? 

Email support@smoochmebydionne.com

I RECEIVED MY ORDER FROM THE MAKEUP DRAWER, BUT I DON’T LIKE SOME OF THE PRODUCTS I PURCHASED. CAN I REPLACE THEM?

We have all the hope that you love all the goodies received from the makeup drawer, but we do know that some items are not for everyone. Unfortunately, once you receive your package, your product cannot be swapped out. I encourage you to give feedback. We are always open to listen.  

DO THE MAKEUP DRAWER have a refund/exchange policy?

Due to the nature of our products, we do not have a refund/exchange policy. Only under special circumstances, some products may be exchanged /replaced if reported within 30 days of receiving your product.  Reach out to our TEAM at info@ShopTheMakeupDrawer.com for more information pertaining to refunds and exchanges, it would be our pleasure to help you! 

What shipping options do you have?

For USA domestic orders we offer FedEx and USPS shipping.

WHEN WILL MY PACKAGE FROM THE MAKE UP DRAWER BE SHIPPED? HOW CAN I TRACK MY SHIPMENT?

Due to COVID-19 we are experiencing some shipping delays. Our goal is to have each package shipped out 1 to 2 days after you order. Once your package is shipped we will email you a tracking number.